Choose the plan that fits your needs
From free to enterprise — transparent pricing with no hidden fees.
Starter
- 500 min/month
- Unlimited agents
- 1 member
- 10 concurrent calls
- €0.05/min overage
Pro
- 3,000 min/month
- Unlimited agents
- 5 members
- 15 concurrent calls
- €0.04/min overage
Compare plans
| Free | Starter | Pro | Enterprise | |
|---|---|---|---|---|
| Minutes included | 100 min | 500 min | 3,000 min | Custom |
| AI Agents | 1 | Unlimited | Unlimited | Unlimited |
| Team members | 1 | 1 | 5 | Custom |
| Concurrent calls | 1 | 10 | 15 | Custom |
| Overage rate | €0.05/min | €0.05/min | €0.04/min | Custom |
| Support | Community | Priority | Dedicated | |
| Bring Your Own Keys | — | |||
| API & Integrations | — | ✓ + Custom | ||
| Analytics | Basic | Full | Full + Export | Full + Custom |
Frequently asked questions
What do the included minutes cover?
Minutes include all inbound and outbound call time processed through the Vocals orchestrator. STT, LLM, and TTS costs are billed separately by your chosen AI providers — either through your own API keys (BYOK) or through the managed keys included in your plan.
What happens if I exceed my plan's minutes?
You'll be billed at the overage rate for your plan (€0.05/min for Free and Starter, €0.04/min for Pro). You can monitor your usage in real time from the dashboard.
Can I change plans at any time?
Yes, you can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately, and billing is prorated.
What does Bring Your Own Keys (BYOK) mean?
BYOK lets you connect your own API keys from providers like OpenAI, ElevenLabs, or Deepgram. You pay providers directly at their rates with no markup from Vocals. A Vocals subscription plan is still required to use the platform — there is a free tier with limitations available.
What payment methods do you accept?
We accept all major credit and debit cards. Enterprise plans can be invoiced with custom payment terms.
Is there a commitment or contract?
No. All plans are month-to-month with no long-term commitment. You can cancel anytime.